These Terms of Service ("Terms") are a binding agreement between you and the provider of IngestDeck. By creating an account, installing, or using IngestDeck (the "Software"), you agree to these Terms. If you do not agree, do not use the Software. Please read sections 13–17 carefully: they limit our liability and place responsibility for verifying results and keeping backups on you.

1. Definitions

• "Software" means the IngestDeck macOS application, the IngestDeck iOS monitor application (and its companion watch app, widget, and Live Activity), the website, and any updates, documentation, and related services we provide.
• "Subscription" means a paid plan that grants access to the Software for a billing period.
• "Device" means a computer or device on which you sign in and activate the Software.
• "Source media" means a camera card, drive, or other storage you copy from using the Software.
• "you" means the individual or organisation entering into these Terms.

2. Who we are

IngestDeck is provided by Nikolaj Pogněrebko, a sole trader registered in the Czech Republic (IČO: 87511967, VAT ID: CZ8905214318, registered seat: Kotoučova 521, 252 19 Drahelčice, Czech Republic) ("we", "us", "our"). Contact: info@ingestdeck.com.

3. What IngestDeck is — and is not

IngestDeck is a professional tool that copies media files from one storage location to others and checks the copies using checksums. It is an aid to good data-management practice. It is not a backup service, an archive, or a guarantee that your data is safe. It runs on your own computer and storage; we do not receive or store your footage.

4. Licence grant and restrictions

Subject to these Terms and an active Subscription, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Software for your own professional or business use. The Software is licensed, not sold, and we reserve all rights not expressly granted.

Your plan sets the number of Devices you may use at once; additional Device seats can be purchased as an add-on. To allow the macOS app to keep working without a connection, we issue a signed, time-limited offline licence to each activated Device (currently about 30 days for a paid plan, shorter during a trial); the app stops working once that licence expires and is not renewed.

You must not, except to the extent applicable law overrides this restriction: (a) copy the Software other than as needed to use it; (b) sell, rent, lease, lend, sublicense, or otherwise make it available to others; (c) share, resell, or transfer your account, licence, or sign-in credentials; (d) reverse-engineer, decompile, or disassemble it, or attempt to derive source code; (e) modify, adapt, or create derivative works of it; (f) remove or alter any proprietary notices; or (g) bypass, disable, or interfere with any licensing, authentication, Device-limit, or security mechanism, or access the Software's APIs or backend other than through the Software as intended.

5. Accounts and security

You are responsible for keeping your account credentials confidential and for all activity under your account. Tell us promptly at info@ingestdeck.com if you suspect unauthorised use. You must provide accurate account information and be old enough to enter into a contract.

6. Subscriptions, billing and payment

Access requires a paid Subscription (after any free trial). Payment, invoicing and sales tax/VAT are handled by our payment provider Paddle, which is the merchant of record for your purchase; your purchase is also subject to Paddle's buyer terms. Subscriptions renew automatically each billing period at the then-current price until cancelled. We may change prices or plans for future billing periods; we will give reasonable notice and the change never applies retroactively to a period you have already paid for.

7. Free trial

If a free trial is offered, it is limited to one per person/identity. We use a normalised, hashed form of your email to prevent repeated trials from the same identity (see the Privacy Policy). At the end of the trial your Subscription begins and is billed unless you cancel before it ends.

8. Cancellation, deletion and refunds

You can cancel at any time from your account page; cancellation takes effect at the end of the current billing period and you keep access until then. You can also delete your account (see the "Your rights" section of the Privacy Policy), which anonymises your data immediately and cancels any active Subscription at once — in that case the remaining paid period is forfeited and is not refunded. Except where required by law or stated otherwise, payments are non-refundable. Consumers in the EU/EEA have a statutory 14-day right of withdrawal for digital purchases; by starting to use the Software (or by an immediate-access trial) during that period you may be asked to consent to immediate performance and acknowledge that the right of withdrawal is then lost once the service has been fully provided — this does not affect mandatory consumer rights.

9. Acceptable use

You must use the Software lawfully, only on media and systems you own or are authorised to access, and you must not use it to infringe anyone's rights, to handle content you have no right to copy, or to bypass these Terms. You must not use it to build a competing product, or in any way that could damage, disable, or impair the Software or its backend. We may suspend or terminate access for a material or repeated breach.

10. Ongoing development and availability

The Software is under active, ongoing development. Features may be added, changed, or removed, and we do not guarantee that any particular feature, format, camera, or device will be supported or remain supported. Online services (sign-in, licensing, the iOS monitor, downloads) may be unavailable from time to time for maintenance, updates, or causes beyond our control; we aim for reasonable availability but do not guarantee uninterrupted service. Updates may be required to keep using the Software.

11. Intellectual property

The Software, and all intellectual-property rights in it, are owned by us or our licensors and are protected by law. These Terms grant you a licence to use the Software, not any ownership of it. "IngestDeck", our logos, and our product names are our trademarks; you may not use them without our prior written permission. You keep all rights to your own footage and data — we claim no rights in it.

12. Third-party and open-source components

The Software includes third-party and open-source components that remain subject to their own licences and notices, including camera/codec SDKs such as the RED® (R3D) SDK, the Blackmagic RAW SDK, and MediaInfo, among others. Where a third-party component's licence applies to your use, it governs that component; to the extent of any conflict for that component, its licence prevails over these Terms. Third-party software is provided by its respective owners, and we make no warranty on their behalf.

13. No warranty — "AS IS", and no guarantee of data integrity

To the maximum extent permitted by applicable law, the Software is provided "AS IS" and "AS AVAILABLE", without warranty of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Software, or any copy, verification, checksum, or report it produces, will be uninterrupted, error-free, or that any file will be transferred, verified, or preserved without loss, alteration, or corruption. You acknowledge that copying and verifying data carries inherent risk and that hardware, storage media, drivers, operating systems, and connections outside our control can cause data to be lost, damaged, or corrupted. You use the Software entirely at your own risk.

14. Your responsibility — verify results and keep your own backups

IngestDeck is a copy-and-verification aid, not a substitute for sound data-management practice. You are solely responsible for:

• confirming, by your own checks, that every offload has completed and verified successfully before you reformat, erase, overwrite, or reuse any Source media;
• maintaining your own independent backup copies of all footage and data on separate media; and
• the suitability, health, and capacity of the storage devices you use.

Never erase original camera media in reliance on IngestDeck alone. Keep the Source until you have independently confirmed at least two good copies exist.

15. Prompt reporting

If you become aware of any defect, error, or suspected loss or corruption of data in connection with the Software, you must report it to us promptly at info@ingestdeck.com so we can investigate while the relevant information still exists. To the extent permitted by applicable law, failure to report promptly may limit our ability to assist and any remedy available to you. This does not shorten any mandatory statutory period.

16. Limitation of liability

To the maximum extent permitted by applicable law:

• We will not be liable for any loss, alteration, or corruption of data, footage, or files, nor for any failure of a copy or verification to detect a problem.
• We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, business interruption, work stoppage, re-shoot or recovery costs, or loss of goodwill, arising out of or relating to the Software or these Terms, even if we were advised of the possibility and even if a remedy fails of its essential purpose.
• Our total aggregate liability for all claims arising out of or relating to the Software or these Terms will not exceed the total fees you actually paid for IngestDeck in the twelve (12) months before the event giving rise to the claim.

Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded — including liability for death or personal injury caused by negligence, for fraud, or for our intentional misconduct or gross negligence; and nothing affects mandatory rights you have as a consumer. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

17. Indemnification

To the extent permitted by law, you will indemnify and hold us harmless from third-party claims and related costs (including reasonable legal fees) arising from your use of the Software in breach of these Terms, your violation of law, or your infringement of a third party's rights.

18. Term and termination

These Terms apply while you use the Software or hold an account. You may end them by cancelling and deleting your account. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Software (in which case we will give reasonable notice where practicable). On termination your licence ends and you must stop using the Software. Sections that by their nature should survive — including 4 (restrictions), 11–17, 19, and 21–23 — survive termination.

19. Export control and sanctions

You confirm that you are not located in, and will not use the Software in, a country or by a person subject to applicable EU, Czech, or other trade sanctions or export-control restrictions, and that you will comply with those laws when using the Software.

20. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of hosting, payment, or network providers, hardware failure, acts of government, or natural events.

21. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign them to a successor in connection with a merger, acquisition, or sale of the business, on notice to you; your rights are not diminished by such a transfer.

22. Your data and privacy

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms.

23. Changes to these Terms

We may update the Software and these Terms. For material changes to these Terms we will give reasonable notice (by email or in the app); continued use after the change takes effect means you accept the updated Terms. If you do not accept them, stop using the Software and cancel.

24. Governing law and disputes

These Terms are governed by the law of the Czech Republic, and the courts of the Czech Republic have jurisdiction, in each case without prejudice to any mandatory consumer-protection rules of, and the courts of, the country where a consumer is resident. Before starting proceedings, please contact us at info@ingestdeck.com so we can try to resolve the matter informally. EU consumers can also use the European Commission's online dispute-resolution platform.

25. General

These Terms (with the Privacy Policy and any plan details shown at purchase) are the entire agreement between you and us about the Software and replace any prior understanding. If any provision is held unenforceable, the rest remains in effect and the provision is applied to the maximum extent allowed. Our failure to enforce a provision is not a waiver of it. We may give notices by email or in the app; you give notices to info@ingestdeck.com.

26. Contact

Nikolaj Pogněrebko · info@ingestdeck.com